Order Cancellation

We hope you love what you've ordered! But just in case you're not 100% satisfied and we want to make sure your shopping experience is both easy and comfortable. We can cancel the order for you if you contact us in time after your purchase.

* Cancelling Unshipped-out Orders

If you are canceling your order which has not yet to be shipped out, please kindly contact us via customer@thebagideas.com. For the fastest resolution, please include your order number. Thanks!

* Cancelling Shipped-out Order

If you are canceling orders when your parcel has already been shipped out or on its way to the destination, please contact us and then kindly refuse to accept the parcel since we are not able to call it back at that time. we will refund your payment after deducting shipping costs. A refund will be issued as soon as the parcel begins to return.