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I am extremely happy with the customer service. This is what is lacking in most companies right now, but The Bag Ideas is rocking it! I received my nurses pen set in the time frame given but the set I got had two of the same pens in the package. I emailed them and I had a reply on the next business day. Wow, I was impressed with their quick reply and even more impressed that they said they had already arranged for a new penset to be delivered. The new and correct penset arrived shortly after. I will definitely order from them again and I highly recommend them to everyone!
These pins were absolutely hilarious for the nurses I handed them out to. What a great novelty.
Gave them as a gift to my granddaughter who is an RN. She loved them.